Your local Birmingham plumbing team
Plumbing emergency? Start hereLocal people. Practical help.
A boiler problem can disrupt the whole household. Whether you’ve lost hot water, noticed an unusual noise or spotted an error code, understanding the symptoms is the starting point for a repair.
From a safe place, call the National Gas Emergency Service on 0800 111 999. Do not wait for this chat to respond. This is the national emergency number, not this business’s phone number.
Read Cadent’s gas emergency adviceCommon problems & enquiries
The boiler won’t start, or your taps and radiators aren’t getting warm.
A fault message or warning light keeps appearing. Note the code so you can describe it.
The pressure reading keeps changing, or you’ve noticed water around the boiler.
The boiler sounds different or switches itself off before your home warms up.
Understanding the next step
Start with the make and model, any visible error code and when the trouble began.
A professional assessment helps identify the cause and whether a repair or further investigation is needed.
The proposed work and any parts needed should be explained before you decide how to proceed.
The way we work
Letting someone into your home is a matter of trust. We believe earning it starts with listening, being clear and taking care.
You should understand what’s wrong and what comes next. We keep the conversation straightforward.
Careful work and respect for your space. The little things matter just as much as the repair.
Birmingham is our patch. We’re here for the homes and neighbourhoods around us.
Proudly local
Helping households across Birmingham and the surrounding neighbourhoods with their plumbing and heating.
Our local patch
One local team. Plenty of ways to help.
Your next step
Ask about boiler repair, or tell us what you need a quote for. A few details are a good place to start.
This is a demo conversation. No enquiry is sent or visit arranged. Phone enquiries are not available in this demo.