Your local Birmingham plumbing team
Plumbing emergency? Start hereLocal people. Practical help.
A boiler service is a planned opportunity to assess its condition and operation. It’s different from a repair: if your boiler already has a fault, mention that when making an enquiry so the right type of assessment can be discussed.
From a safe place, call the National Gas Emergency Service on 0800 111 999. Do not wait for this chat to respond. This is the national emergency number, not this business’s phone number.
Read Cadent’s gas emergency adviceCommon problems & enquiries
You want to discuss the servicing guidance for your boiler and plan its upkeep.
You’ve moved into a property or aren’t sure when the boiler was last looked at.
You would like to understand the controls or raise something you’ve noticed.
An error or loss of heating may need repair work as well as routine servicing.
Understanding the next step
The make, model, service history and any existing concerns help define the enquiry.
The checks needed depend on the appliance and its manufacturer’s servicing instructions.
Any findings and recommended additional work should be explained separately from the service itself.
The way we work
Letting someone into your home is a matter of trust. We believe earning it starts with listening, being clear and taking care.
You should understand what’s wrong and what comes next. We keep the conversation straightforward.
Careful work and respect for your space. The little things matter just as much as the repair.
Birmingham is our patch. We’re here for the homes and neighbourhoods around us.
Proudly local
Helping households across Birmingham and the surrounding neighbourhoods with their plumbing and heating.
Our local patch
One local team. Plenty of ways to help.
Your next step
Ask about boiler servicing, or tell us what you need a quote for. A few details are a good place to start.
This is a demo conversation. No enquiry is sent or visit arranged. Phone enquiries are not available in this demo.